Shipping & Handling   

For all orders placed within the *48 contiguous states. **Some restrictions and exclusions apply.

Order TotalShipping
$0 - $29.99$5.00
$30 - $59.99$5.00
$60 - $99.99$5.00
$100 - $149.99$5.00
$150 - and up$5.00

*Shipping charges for deliveries to Alaska, Hawaii will be more to cover higher shipping and handling costs. We do not ship to Canada or other International destinations outside the US, except as noted above.

**Orders containing large items do NOT qualify for the $5 dollar shipping promotion. Additional shipping cost vary by item and will be reflected during checkout.

In-Stock items will ship out in 1 to 3 days from the date of your order. Due to the large variety of in-stock, and custom ordered merchandise our shipping times may vary between shipping the same business day for in-stock items and 4 to 6 weeks for custom ordered pieces.

Backordered Items

If an item is temporarily on backorder, we will contact you as soon as possible and inform you of the expected delivery date. Backordered items are shipped as soon as available. Your credit card will not be charged until item ships.

Damaged Items and Lost Packages

If an item arrives damaged, you must notify us within 48 hours of receipt. If the box appears damaged upon receipt, do not open or sign for it and it will be returned to us. We will either exchange the item for you or offer store credit. Please contact us at shipping@barkplace.com if item has not arrived within 45 days of order date. We will not replace the item if notified after that time.

Returns and Exchanges

Items may be returned within 7 days, in unused condition and original packaging, for an exchange or store credit only.  BarkPlace.com does not reimburse shipping fees, unless there was a mistake on our part.  If your item is defective upon receipt please notify us at returns@barkplace.comwithin 3 days of receipt. All defective returns must be authorized by Bark Place Boutique.  We will not accept returned merchandise that has been damaged by your pet. Our personalized crystal sliders and other fine accessories are for decorative use and should be treated as such.  All Sale and perishable items are final.

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